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Fairfax Water provides water to nearly 1.5 million
people
Fairfax Water is Virginia’s
largest water utility, serving one out of every five Virginians
who obtain their water from public utilities. Nearly 1.5 million
people in the Northern Virginia communities of Fairfax, Loudoun,
Prince William and Alexandria depend on Fairfax Water for superior
drinking water.
That's nearly 1.5 million friends, neighbors and family members. We don't need
any other reason to demand the highest in water quality standards.... (More)
Reporting a water main break
To report a water main break or other water related
emergency, please call 703-698-5613 or email
watermainbreak@fairfaxwater.org .
Fairfax Water Joins Regional Partners in Sampling for Drugs in Water
Working with regional and national partners, Fairfax
Water has developed a testing plan for Endocrine Disrupting
Compounds (EDCs) and Pharmaceuticals and Personal Care Products (PPCPs)
in source and treated waters and has begun a year-long testing
program. Read more
about the testing program, the findings and Fairfax Water’s
treatment process.
NEW
AUTOMATED SYSTEM FOR ACCOUNT INFORMATION
Fairfax Water now offers our customers the ability to
access account information over the phone. Customers may call
703-698-5800 to learn account information such as current account
balance, last payment date and amount, and current payment date and
amount due. Account information is updated once daily, Tuesday's
through Saturday's, by 5 a.m. To access this automated information,
you must have your thirteen (13) digit account number and the
service address zip code. During regular business hours, our
customers always have the opportunity to speak with a
representative. But in cases where we are experiencing a high volume
of calls or it is after hours, this feature allows you to retrieve
the information yourself.
Does Something Look Different on Your Bill?
Did you notice your Fairfax Water bill has a new look and a new
address for your payment? We're changing how we
print and process our bills. The new process is more cost effective
and efficient. For more information, including various payment
methods, click here or
call Customer Service at 703-698-5800, TTY 711.
Pharmaceuticals in Drinking Water- click here to learn more.
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