To have water service turned on or transferred, contact our Customer
Service Department at least one business day before the work is
to be done. You can call us at (703) 698-5800 between 8:00
a.m. and 6:00 p.m. Or you can use our Online
Account Request Forms. Office hours are Monday through Friday,
8:00 a.m. to 4:30 p.m.
ABOUT water main breaks
Learn how to report a water main break and what to do
if your water service is interrupted. Click
here for more information.